FAQs

Orders placed by 2pm ET (Montreal warehouse) or by 12pm noon PT (Vancouver warehouse), Monday through Friday, will be shipped the same day.

Enter your full shipping address during checkout to view available shipping rates and options.

Yes, a tracking number is included in your order confirmation email. Note: It may take 6-24 hours for the tracking to become active on the Canada Post website.

Checkout offers three ways to pay:

• Interac e-Transfer: after you place your order, checkout shows the e-Transfer instructions to follow.
• Cash or credit card on delivery (COD): pay with cash or a credit card when your package is delivered. A $10 fee is added to orders paid this way, and this option is only available with Canada Post shipping methods.
• Cryptocurrency (CoinPayments): pay with Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC) or Dogecoin (DOGE) through CoinPayments and get 10% off when your CAD total is converted to crypto. Payment instructions appear at checkout.

If you don’t have an account yet, don’t worry! You can create one easily during checkout.

At the bottom of the checkout page, you’ll see a checkbox to “Create an Account.” Simply check that box, and after completing your order, an email will be sent to you with a link to set your password.

Having an account allows you to:

–Track your orders easily.

–Earn and redeem rewards points.

–Access exclusive discounts and promotions.

Once your order is with the shipper, CKS is not responsible for any delays. Canada Post may sometimes experience short delays.

All orders are guaranteed to arrive. If they don’t, we will reship your order.

Yes, you can return any product, whether opened or unopened, for store credit of equal value within 30 days from the ship date.

CKS
15110 54a Ave, Surrey, BC V3S 5X7, Canada